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Delivery Rates and Charges - All Jigsaw Puzzles

United States

(A 1000-piece jigsaw puzzle weighs just under 1kg)

$11.99 - Orders under 2kg

$15 - Orders between 2kg and 4kg

$20 - Orders between 4kg and 6.5kg

$30 - Orders between 6.5kg and 10kg

$40 - Orders Over 10kg

All orders are dispatched within 24 hours (Monday-Friday) and from dispatch will take 5 working days to be delivered via Fedex. For personalised orders, please allow up to 5 days for your order to be hand-made and dispatched.

Returns - If you are not entirely satisfied with your purchase, please contact us within 30 days of receipt of your purchases(s) either by e-mail to orderhelp@alljigsawpuzzles.co.uk or telephone our Customer Services team on 01837 811317.

All orders are shipped from the UK.

Canada

(A 1000-piece jigsaw puzzle weighs just under 1kg)

$11.99 - Orders under 2kg

$15 - Orders between 2kg and 4kg

$20 - Orders between 4kg and 6.5kg

$30 - Orders between 6.5kg and 10kg

$40 - Orders Over 10kg

All orders are dispatched within 24 hours (Monday-Friday) and from dispatch will take 5 working days to be delivered via Fedex. For personalised orders, please allow up to 5 days for your order to be hand-made and dispatched.

Canada Customs and Duties - Unfortunately, we do not have any control over what (if any) duties will be charged by Canadian Customs, therefore the customer is responsible for any possible duties at the time of delivery by Canadian Customs. Orders refused by customers can be returned for a refund, minus the cost of shipping, duties and a 20% administration fee.

Returns - If you are not entirely satisfied with your purchase, please contact us within 30 days of receipt of your purchases(s) either by e-mail to orderhelp@alljigsawpuzzles.co.uk or telephone our Customer Services team on 01837 811317.

All orders are shipped from the UK.

Europe

We currently ship to Ireland, France, Germany,  Belgium, Luxembourg, Netherlands, Poland, Austria, Denmark, Finland, Italy, Spain, Sweden, and Switzerland, Isle of Man, Jersey and Guernsey.  

All orders are shipped from the UK

Shipping costs vary depending on the country and size of the order. Your shipping will be calculated at checkout. 

All orders are dispatched within 24 hours (Monday-Friday) and from dispatch will take 5 working days to be delivered. For personalised orders, please allow up to 5 days for your order to be hand-made and dispatched.

EU Taxes and Tariffs - Please be aware, due to the UK leaving the European Union, unfortunately we do not have control over what (if any) duties will be charged by EU Customs on orders over €150, therefore the customer is responsible for any possible duties applied to their order, including taxes and tariffs. Orders refused by customers can be returned for a refund, minus the cost of shipping, duties and a 20% administration fee.

Returns - If you are not entirely satisfied with your purchase, please contact us within 30 days of receipt of your purchases(s) either by e-mail to orderhelp@alljigsawpuzzles.co.uk or telephone our Customer Services team on 01837 811317.

UK and Northern Ireland

All orders are shipped from the UK

Free Delivery on UK Orders over £40!

2 Day Delivery - £4.99
Express Delivery - £6.99

All orders are dispatched within 24 hours (Monday-Friday). For personalised orders, please allow up to 5 days for your order to be hand-made and dispatched.

Returns - If you are not entirely satisfied with your purchase, please contact us within 30 days of receipt of your purchases(s) either by e-mail to orderhelp@alljigsawpuzzles.co.uk or telephone our Customer Services team on 01837 811317.

Subscription puzzles -  All Subscription Jigsaw Puzzles are shipped for free every month! Find out more about our subscription puzzles here*UK Only.

Rest of World

We currently ship to Australia, China, Hong Kong SAR, India, New Zealand, Malaysia, South Korea, Taiwan, Thailand, Brazil, Mexico, Japan, and Singapore. 

All orders are shipped from the UK

Shipping costs vary depending on the country and size of the order. Your shipping will be calculated at checkout. 

All orders are dispatched within 24 hours (Monday-Friday) and from dispatch will take 5 working days to be delivered. For personalised orders, please allow up to 5 days for your order to be hand-made and dispatched.

Customs and Duties - Unfortunately, we do not have any control over what (if any) duties will be charged by Customs, therefore the customer is responsible for any possible duties at the time of delivery by Customs. Orders refused by customers can be returned for a refund, minus the cost of shipping, duties and a 20% administration fee.

Returns - If you are not entirely satisfied with your purchase, please contact us within 30 days of receipt of your purchases(s) either by e-mail to orderhelp@alljigsawpuzzles.co.uk or telephone our Customer Services team on 01837 811317.

Personalised Products

As all our personalised products are carefully handmade, please allow 5 - 10 working days for your order to be dispatched from the day you placed your order. Please consider delivery times when placing your order, as this is additional to the 5-10 working days required to make your personalised puzzle.